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Capita Transformation

At Capita Transformation, we provide market-leading capabilities, approaches and tools to support the successful delivery of transformation programmes led by Capita or directly with our customers. We do this by partnering with our customers to deliver outstanding, distinctive, outcomes consistently and at scale. Capita Transformation provides Capita with market-leading capabilities to create an achievable vision, and to shape and deliver lasting transformational outcomes for our customers.

We work with organisations in both the public and private sectors, including central and local government, education, police and justice, financial services, manufacturing, retail, utilities and defence. Our clients are typically leaders, or aspire to be leaders in their chosen markets.

Over the past five years we have worked in partnership with our clients to realise hundreds of millions of pounds’ of benefits for our clients. To find out more about Capita’s transformation business visit  

Key Personnel

  • Juliet Osborne – Security and Justice Market Director
  • Group Transformation Director – Steve Jordan  
  • Niall Hallahan – Finance Director
  • Ben Eggleston – Managing Director
  • Claire Cockburn – Central Government Director
  • Andy Theedom and Ben Spinks – Local Government Directors
  • Padriac Tunney – Finance, Accounting and Analysis Director

UK Office Locations

17 Rochester Row, London, SW1P 1JB

Worldwide Coverage

  • United Kingdom and Ireland
  • Russia
  • France
  • Germany
  • Italy
  • Spain
  • Netherlands
  • Switzerland
  • Turkey
  • Russia

Consultancy Services

  • Decision making support
  • Customer insight and analytics
  • Target Operating Model
  • Procurement
  • Supply Chain
  • Operational Improvement
  • Complex Transformation Delivery
  • Project and programme management
  • Organisational Change
  • Internal Audit
  • Technology and Innovation
  • Digital

Industry Sectors

  • Local Government
  • Central Government
  • Education
  • Police and Justice
  • Financial Services
  • Utilities and Defence
  • Manufacturing
  • Retail
  • Health
  • Property
  • Sports and Leisure
MCA Firm Representatives

Damian Riley

Contact Information


Copyright Building
30 Berners Street

Telephone Number

[0]20 7901 0000

Fax Number

[0]20 7901 0100