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iMPOWER is not an off-the-shelf consultancy. We believe that the key to sustainable, effective and affordable public service reform is understanding complexity.  Since 2000, we have worked exclusively with public sector partners to tackle the most complex social problems. By working at the interface, we have changed behaviours, shaped public demand and proved that better outcomes cost less.

iMPOWER is now the country’s largest independent consultancy focusing on change and transformation across all local public services. Our success stems from our distinctive approach that combines insight, innovation, discovery and a genuine commitment to better outcomes.

Key Personnel

Martin Cresswell, Chief Executive, (Leanna Hay, PA)

UK Office Locations


Consultancy Services

  • Strategy
  • Financial strategy
  • Efficiency analysis and implementation
  • Business process re-engineering
  • Change management
  • Complex procurement
  • Option appraisal
  • Market analysis
  • Business case development and implementation
  • Programme/project management
  • Behaviour change
  • Demand management
  • Business analysis
  • Policy analysis and advice
  • Transformation analysis
  • Transformation design and delivery
  • Due diligence
  • Service review and analysis

Industry Sectors

  • Local government
  • Central Government
  • Healthcare
  • Social enterprise
  • Other public sector bodies


Contact Information


112-114 Middlesex Street
E1 7HY

Telephone Number

020 7017 8030

Fax Number

020 7017 8040