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Oakland Consulting LLP

For nearly 30 years Oakland Consulting has been leading the world in Quality and Operational Excellence consulting.  We continue to lead the industry by using established techniques such as Lean, Six Sigma and Strategic Process Management combined with our unique insights, to redefine what quality means in the 21st century, i.e. accelerating change, reducing cost and protecting reputation.

Oakland brings together a strong academic and commercial profile, leading-edge thinking and a track record as a successful international consultancy.

Key Personnel

  • John Oakland - Chairman
  • Mike Turner - Managing Partner
  • Paul Slater – Partner
  • Rob Oakland – Associate Partner
  • Rod Scott – Partner
  • Niall Cleary – Sector Head
  • Geoff Botting - Finance Director
  • Richard Corderoy – Associate Partner

Worldwide Coverage

Europe

 - Belgium - France - Ireland  - Netherlands - Norway - Sweden  - Germany – Spain – Helsinki - Gothenburg – Stockholm – Valencia - Denmark – Saltsburg – Switzerland – Linz - Kazakhstan

Middle East

 - Kuwait - Saudi Arabia

Asia

 - China – Singapore

Australasia

- Australia

North America

- Dallas

South America

- Argentina - Rio

Canada

- Vancouver

Russia

- Volgograd

Consultancy Services

Quality Management

  • - Strategic Quality Management (designing quality strategy)
  • - Product and Service quality improvement
  • - Handling quality failure
  • - Measuring and reducing the cost of quality
  • - Quality control  & Assurance - methods and improvement
  • - Supply chain quality management and improvement
  • - Service Quality management and improvement

Customer Service

  • - Improving customer service
  • - Improving customer experience
  • - Surveying your customers' perceptions

Business process re-engineering

  •  - Strategic Process Management
  • - Operational Process Management
  • - Fast track process improvement
  • - Business process re-engineering (innovative and transformational process improvement)

Change management

  • - Accelerating change
  • - Managing strategic and operational change
  • - Managing technological change

Information technology

  •  - Designing, planning and implementing IT-based change

Operations management & improvement

  •  - Lean & Six Sigma
  •  - New Product and service introduction - Product development & innovation

Programme/project management

  • - Programme & project management
  • - Programme Assessment and recovery

Strategy

  • - Strategic Planning
  • - Strategic deployment

Performance Management

  • - Balances scorecard design and implementation
  • - KPI development and measurement systems
  • - Improving the management of performance
  • - Reviewing and improving measurement systems - getting more value

Industry Sectors

  • Aerospace & defence
  •  Banking - Business services
  •  Central government
  •  Energy & Utilities
  •  Electronics
  •  Insurance
  • Investment companies
  • Local government
Contact Information

Address

Oakland Group LLP
No. 1 Aire Street
Leeds
West Yorkshire
LS1 4PR

Telephone Number

0113 234 1944

Fax Number

0113 234 1988

Website

http://www.oaklandconsulting.com

Email

contactus@oaklandconsulting.com