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Consulting Excellence

The Nine Consulting Excellence Principles

As signatories to Consulting Excellence, MCA members firms commit themselves to adopt the Principles.

 

ETHICAL BEHAVIOUR

Consulting Excellence firms work with clients, partners, employees and other stakeholders in an ethical way. This means:

1. We are responsible and good citizens.

2. We conduct our business ethically.

3. We foster an ethical culture.

 

CLIENT SERVICE AND VALUE

Consulting Excellence firms promote the highest standards of client service and value. This means:

4. We provide excellent consulting services which deliver the outcomes clients seek and need.

5. We are transparent with clients and respond to their concerns.

6. We always strive to improve the value we can deliver to our clients.

 

PROFESSIONAL DEVELOPMENT

Consulting Excellence firms develop the capabilities of their consultants, provide career development opportunities and support the welfare of all their employees. This means:

7. We undertake training and professional development planning each year.

8. We promote strong core consulting capabilities and specialisms in our consultants and teams.

9. We support our employees’ career progression, professional development and welfare