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Capita Consulting

At Capita Consulting, we provide market-leading capabilities, approaches and tools to support the successful delivery of transformation programmes led by Capita or directly with our customers. We do this by partnering with our customers to deliver outstanding, distinctive, outcomes consistently and at scale. Capita Consulting provides Capita with market-leading capabilities to create an achievable vision, and to shape and deliver lasting transformational outcomes for our customers.

We work with organisations in both the public and private sectors, including central and local government, education, police and justice, financial services, manufacturing, retail, utilities and defence. Our clients are typically leaders, or aspire to be leaders in their chosen markets.

Over the past five years we have worked in partnership with our clients to realise hundreds of millions of pounds’ of benefits for our clients. To find out more about Capita’s transformation business visit

Key Personnel

  • Group Transformation Director – Steve Jordan
  • Niall Hallahan – Finance Director
  • Ben Eggleston – Managing Director
  • Claire Cockburn – Central Government Director
  • Andy Theedom and Ben Spinks – Local Government Directors
  • Padriac Tunney – Finance, Accounting and Analysis Director

UK Office Locations

17 Rochester Row, London, SW1P 1JB

Worldwide Coverage

  • United Kingdom and Ireland
  • Russia
  • France
  • Germany
  • Italy
  • Spain
  • Netherlands
  • Switzerland
  • Turkey
  • Russia

Consultancy Service

  • Decision making support
  • Customer insight and analytics
  • Target Operating Model
  • Procurement
  • Supply Chain
  • Operational Improvement
  • Complex Transformation Delivery
  • Project and programme management
  • Organisational Change
  • Internal Audit
  • Technology and Innovation
  • Digital

Industry Sectors

  • Local Government
  • Central Government
  • Education
  • Police and Justice
  • Financial Services
  • Utilities and Defence
  • Manufacturing
  • Retail
  • Health
  • Property
  • Sports and Leisure


  • Innvoation Project of the Year 2014 (Highly Commended)
  • Change Management in the Public Sector Project of the Year 2013

MCA Firm Representatives

Joanna Brown
MCA Council Representative

Joanna Brown is Marketing Director for Consulting at Capita Consulting and sits on the MCA Council.

Contact Information


Copyright Building
30 Berners Street

Telephone Number

[0]20 7901 0000

Fax Number

[0]20 7901 0100