The members of the MCA (Management Consultancies Association) today (7th July 2016) launched a new Consulting Excellence scheme that commits them to promoting high standards of ethical behaviour, value for clients and professional development.This new initiative comes at a time when public trust in the voice of business is low, with many voters choosing not to heed business warnings around the dangers of a Brexit vote in the EU Referendum.
In partnership with the Harvard Business Review, the MCA will be hosting a debate on Trust, ethics and reputation in business after the EU referendum this Thursday (7th July 2016) evening in London.
Howard Tollit, President of the MCA, said:
“Consulting Excellence marks a step change for the consulting industry. By working together, we will reinforce the expertise that underpins the best in consulting and create additional benefits for all our firms and clients.”
The launch of Consulting Excellence coincides with celebrations to mark the MCA’s 60th anniversary. The MCA anticipates that the scheme will become the recognised hallmark of excellence in the UK’s £10bn world-leading consulting industry, helping clients to purchase high quality consulting services and employees to opt for firms committed to ethics and value.
Consulting Excellence also confirms consulting’s status as a great profession, central to the UK’s ability to grow businesses and deliver valued public services.
Alan Leaman, CEO of the MCA, said:
“All our members are signing up to the nine Principles of Consulting Excellence. They will show how they live up to these Principles. Research with clients confirms their welcome for these commitments and the hallmark of quality they will represent.
“Consulting is changing rapidly, and this is recognised in our commitments to innovation and professional development. But there are also consulting constants: quality services, strong client relationships and objective advice.
“Consulting Excellence brings these together in ways that will help clients to make informed and better buying decisions, and both consultancies and clients to achieve the complex outcomes the modern economy requires.”
The nine Principles of Consulting Excellence are grouped under the three pillars of Ethical Behaviour, Client Service and Value, and Professional Development. As signatories to Consulting Excellence, MCA members firms commit themselves to adopt the Principles.
1. We are responsible and good citizens
2 .We conduct our business ethically
3. We foster an ethical culture
Client service and value
4. We provide excellent consulting services which deliver the outcomes clients seek and need
5. We are transparent with clients and respond to their concerns
6. We always strive to improve the value we can deliver to our clients
7. We undertake training and professional development planning each year
8. We promote strong core consulting capabilities and specialisms in our consultants and teams
9. We support our employees’ career progression, professional development and welfare
Under Consulting Excellence:
On low trust in business voice following the Brexit vote, Alan Leaman added:
“Business is under greater scrutiny than ever and trust in business is often low. Warnings over Brexit from business leaders were not heeded, and the public seems to have lost respect for many of the views expressed by experts.
So I am delighted that the consulting industry is taking this opportunity to get on the front foot by launching this positive initiative.”
Notes to Editors: