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Psychological Skills for Professional Services

—MCA Associate Member

Psychological Skills for Professional Services (PSfPS) design and deliver behavioural and cognitive professional development programmes that have immediate organisational impact, produce measurable value and are delivered within each client’s live business environment.

Our experienced practitioners and subject matter experts specialise in supporting global management consulting and professional services firms who want to inspire, provoke and embed behavioural change amongst their people.

Our fundamental objective is to create a culture within our clients’ organisations that leads to increased performance, improved advisor relationships, allows them to attract and retain the finest talent and empowers them to undertake world class engagements with their own clients.

Our curriculum has three central pillars:

  • Core Professional Services Skills
  • Business Development Behaviours
  • Professional Services Leadership

Our approach combines experiential learning and best practice with the most recent psychological and consultancy research. This is not simply ‘classroom theory’ and we do not ‘lecture’. Our programmes are instead highly practical and rooted in real world situations. This ensures that delegates can sustain behaviour well beyond the learning ‘event’.

Every client and programme is unique. Each training objective is designed to meet the specific ambitions, objectives and needs of each client. Case studies and role-plays are regularly adapted to particular situations that the client might be facing at that very moment.

We deliver training programmes all over the globe and our clients include the largest organisations from the following sectors:

  • Management Consulting
  • Professional Services
  • IT & Telecoms
  • Financial Services
  • FMCG
  • Manufacturing
  • Pharma
  • Property


Our Focus:

Whether our involvement is to produce immediate results or to develop longer term professional capabilities, our focus is always on:

  • Translating every learning point into clear outcomes and actions
  • Achieving results that are clear and measurable
  • Tuning our work to your culture and business rationale
  • Targeting both your business needs and individuals’ professional developmental objectives
  • Selecting tools from our extensive toolkit that will add most value to your firm and your people
  • Engaging with different learning styles and in many cases different languages
  • Creating a culture of practice and mastery
  • Maintaining an engaging and stretching environment for professionals as part of an ongoing career pathway


Contact Information

William Johnson, Managing Director


Telephone number:

+44 (0)845 299 3602

+44 (0)7967 726630



PSfPS Ltd, Mercury House, High Street, Tattenhall, Chester CH3 9PX


Points of View

These ‘Points of View' articles give our perspective on the latest psychological and consultancy research, principal themes, topics and trends prevailing in the professional services industry at this time. 

Our aim is to give a point of view that provokes further thought and discussion and ultimately leads to mind-set and behaviour change amongst those working within the professional services industry: 


Recent articles include:

The Analytical Thinking Process 

How data could be the saviour of English cricket

The Winners’ Formula

What you can learn from the winning firms of the Managing Partners Forum Awards 2015

How to avoid being de-selected at a Business Exhibition 

Moments of Truth and Chance Encounters

General Elections, Gym Memberships and Critical Client Conversations 

What you can learn for your own business development behaviour 

10 reasons why the UK General Election proves we are resistant to change 

Why do we resist change and what are the implications on your business behaviour?

Learning to catch a ball and learning leadership

Exploring three critical areas of leadership behaviour that successful Partners exhibit 


We also have an ‘Industry Observations’ page on our website where we put a handpicked selection of the latest research, surveys and articles from consultants, academics and professional services firms around the web and a summary of our thoughts - 


Social Media

Tweets by @psfps