How AI use is shifting from assistive to autonomous

EY

The EY Global AI Sentiment Survey reveals that AI adoption is increasingly shaped by practical actions rather than mere intentions. The report highlights that everyday decisions are driving a shift from AI assistance to autonomy, with a notable rise in people allowing AI to act on their behalf in areas such as shopping, finance, and transport. Autonomous AI use is now a reality for many, prompting business leaders to focus on building trust, setting boundaries, and managing the pace of change as AI rapidly evolves from advisory roles to active decision-making.

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