Technology Transformation
The highly successful CRM implementation project presented in this submission was the result of an exciting strategic partnership between Volta Trucks and BearingPoint to create the core technology foundation needed in Volta Trucks’ ambition to disrupt the market for zero emission transport. This mission critical solution helped Volta Trucks to achieve a number of critical milestones in their fast-paced journey to launch the world’s first purpose-built 16-tonne electric truck and will provide their customers with a radically different vehicle purchase and ownership experience.
Leveraging an innovative “hype-agile” and highly collaborative delivery model, BearingPoint’s functional and technical expertise allowed us to build essential capabilities critical for Volta Truck’s upcoming pilot fleet program and start of production. With the motto “You designed and built a truck in 22 months – let’s design and build a best-in-class CRM solution in just 10 weeks together!” we set our joint project team the challenge to deliver a fully operational “minimal viable product” version of Volta Trucks’ future Salesforce sales, service and marketing solution by February 2023. Based on BearingPoint’s existing “CXFirst” methodology we established a number of unconventional delivery principles which allowed us to fast-track and de-risk delivery while applying modern software development methods such as heavy prototyping, high-touch “show & tells” and a full-stack DevOps setup.
This “one-of-a-kind” success story is a testament to what can be achieved when a consulting partner and client work together towards a shared vision, fuelled by a genuine passion for Volta Trucks’ ambition to reduce the effects of global warming and making our cities safer, healthier and more pleasant for all.
View the BearingPoint profile in the MCA Members Directory.