Etch
Etch helps revitalise established businesses struggling with challenges such as loss of market leadership, slowing customer growth, declining profitability, inefficient processes, weak customer engagement, and other vulnerabilities that new and modern competitors might exploit. By enhancing our clients’ digital customer centricity, we help them boost win rates, strengthen customer relationships, and drive revenue growth, all while reducing their cost to serve.
Our unique approach, EtchElevate™, integrates design and technology to enhance digital customer interactions and establish industry leadership.
Key Personnel
- Shelly Frame
- Emma Smethurst
- Phil Dye
- Simon Johnson
UK Office Locations
- Remote-first with studios in London and Southampton
Worldwide Coverage
- Cape Town
MCA Firm Representatives
Shelly FrameMCA Council Representative
Shelly Frame is Managing Director at Etch and sits on the MCA Council.
