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Integration Consulting

We are a strategy, management and operations consultancy which not only design our solutions, but also implement what we recommend, through solid technical expertise coupled with business knowledge on how to promote change, with over 300 professionals in offices in São Paulo, Rio de Janeiro, Mexico City, Buenos Aires, Santiago, London, Munich, San Francisco and Chicago. Founded in 1995, Integration has become one of the leaders in Brazil and has expanded across Latin America. We continue to grow internationally and opened an office in the UK (2010) and Germany (2015) to serve our European clients.

Our track record includes projects for over 600 clients in more than 70 countries. We focus on three areas of expertise – Marketing & Sales, Supply Chain, Finance & Management – and two competence centres – Implementation and Human Factors & Organisations. Integration was born with a clear objective from the beginning – to innovate in its positioning, in its work methods, in the way it relates to clients, and in the development of a clear mission to serve. This is achieved through professionals aligned with this culture.

Our passion for helping our clients means that we go the extra mile to ensure our projects deliver more than just a recommendation – our advice is realistic, implementable and drives the results our clients need.
Our values run through everything we do. We were founded on the principal that respect, honesty and cooperation are not just good for business, but that they are fundamental to sustainable professional relationships. Our clients often remark that our consultants embody these values and that this attitude helps us engage their organisation in the project to deliver results.

Key Personnel

  • Paula Mercadante, Partner – UK Operation
  • Jamie Gale, Partner – UK Operation
  • Rodrigo Seabra, Partner – Germany Operation
  • Clemens von Guggenberg, Partner – Germany Operation
  • Alison Gamble, CKO – UK Operation

UK Office Locations

  • Mayfair, London

Worldwide Coverage

  • São Paulo, Brazil
  • Mexico City, Mexico
  • Buenos Aires, Argentina
  • Santiago, Chile
  • Munich, Germany
  • San Francisco, USA
  • Chicago, USA

Consultancy Service

Marketing & Sales

  • Go to Market & Commercial Strategy
  • Category Management
  • Strategy for Innovation & Product Launches
  • Portfolio Management
  • Market Scan
  • Strategic & Market Planning
  • Brand Positioning & Business Unit
  • Customer Relationship Management
  • Partner Relationship Management
  • Management Area: Marketing / Trade / Commercial
  • Processes: Marketing / Trade / Commercial

Supply Chain

  • Service Model
  • Industrial Model
  • Logistics Network
  • Transport Strategy
  • Process Excellence
  • Physical Infrastructure
  • Organisational Infrastructure

Finance & Management

  • Strategy
  • Setting the mission and vision
  • Structuring the strategic roadmap
  • Developing an entry strategy
  • Developing a business plan
  • Feasibility studies


  • Corporate governance
  • Review of the organisational model
  • Competency definition
  • Management indicators
  • Restructuring and turnarounds

Performance Improvement

  • Structuring Shared Service Centres (SSC)
  • Process redesign
  • Evaluation of cost to serve
  • Pricing intelligence and revenue management
  • Implementation of zero-based budgeting
  • Implementation of cost-reduction projects

Mergers & Acquisitions (M&A)

  • Acquisition strategy
  • Selection of potential target companies
  • Investment valuation
  • Operational diligence
  • Pre-acquisition planning
  • Post-acquisition integration


Implementation Architecture

  • Defining the project portfolio
  • Planning the project portfolio
  • Risk management
  • Financial tracking
  • Implementation of the project office

Implementation Management

  • Project management
  • Turning around projects in crisis
  • Change management
  • Financial management

Change Management

  • Stakeholder management
  • Communication plans
  • Training plans

Industry Sectors

  • Agribusiness
  • Wholesalers & Distributors
  • Automotive
  • Capital Assets
  • Consumer Goods
  • Construction & Real Estate
  • Education
  • Electronics & High Tech
  • Energy
  • Construction Materials
  • Metals & Mining
  • Media & Entertainment
  • Logistical Operations & Transport Companies
  • Cellulose Paper
  • Private Equity
  • Chemical & Petrochemical
  • Health
  • Services
  • Financial Services
  • Third Sector
  • Retail


  • Project of the Year 2017
  • Best Change Management Project in the Public Sector 2017

MCA Firm Representatives

Paula Mercadante
MCA Council Representative

Paula is a Managing Partner at Integration Consulting, and the MCA Council representative.

Contact Information


36 Dover Street

Telephone Number

+44 (0) 20 3606 0835