Capco: Costs, Clients and Conduct in the time of Coronavirus

by Capco

Like other industries in the UK, wealth and asset management firms are currently grappling with the impact of the coronavirus pandemic on a week by week – if not day by day – basis. With new provisions and restrictions announced daily, uncertainty remains high, and it is paramount that firms stay on a business as usual footing for the sake of their people and clients.

This article poses the questions:

1) Why the ‘three Cs’ – cost, clients and conduct – will be firms’ personal frontlines during the COVID-19 pandemic
2) The key questions executive function must ask the business regarding cost-cutting
3) How firms can quickly evaluate the performance of their service model
4) What is required to manage conduct risk effectively?

Read the full article on the Capco website