According to Moorhouse’s report, the operational pressures, the organisational set-up of Ambulance services and the complexity of the health and care sector all impact the culture of Ambulance Trusts.
Their first-hand research across multiple ambulance services explores some of the cultural challenges and provides recommendations on how to improve engagement, connection and empowerment, to build the level of resilience needed to shift from firefighting to creating a forward-looking culture.
Read more on their website.