Discontinuous change in the digital workplace: rethinking change management

DIGITAL WORKPLACE GROUP

In this blog, the firm looks into how do to manage change when it is unpredictable.

According to DWG, the digital workplace is dynamic. Organisational change is not just continuous but often discontinuous, marked by abrupt and significant change. In the context of volatility, uncertainty, complexity and ambiguity (VUCA), we must rethink our approach to change management.

Navigating a VUCA workplace necessitates new ways of managing change within organisations. Traditional change management models rely on predictability and gradual transformation. They handle change as episodic rather than continuous. Their processes are linear and geared towards overcoming resistance to defined change events. Models such as these are increasingly inadequate for the evolving and revolutionary digital workplace.

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