Henry Dowlen, EY

Exceptional Support and Delivery by a Consultant During COVID-19

Although his impact since starting as a director at EY has been significant, Henry only came to consulting relatively recently. Over the last 20 years, he has worked in the NHS, the UK armed forces, the World Health Organization, the Department of Health and other parts of the private, public and third sector. What attracted him to the field was a desire to constantly improve processes, methods and outcomes, and his experience has proved invaluable during the COVID-19 pandemic.

Before joining EY, Henry combined formal training and experience in the military, medicine, consulting and information technology to focus on complex international emergencies – specifically, where conflict meets natural hazards. These include the Ebola outbreak in West Africa, the Zika virus pandemic, a Cholera outbreak in Yemen and training blue light services to respond to the effects of chemical weapons in the Middle East.

At EY, he has used this experience in support of the response to the COVID-19 pandemic, sharing and developing good practice with others, and building teams at pace to meet urgent needs. This has included working as the Chief of Staff working on the Nightingale Hospital build in Manchester, supporting NHS London with its recovery work after the first wave of infections, and helping to design – and then run – the National COVID-19 Response Centre, where he is Chief of Staff.