According to Capita, a key part of enabling the NHS to improve its productivity is the ability to make investments which in turn is related to the overall health of NHS finances.
The NHS is, however, grappling with severe financial challenges due to factors such as Covid-19, inflation, industrial action and an aging population. These pressures are routinely pushing expenditures beyond the budget, necessitating frequent and substantial financial support.
One thing Capita shares they observed is that there is a real split in the service between those who believe the NHS should save money and those who believe the NHS just needs more money. There is a widespread perception among NHS staff that the private sector’s involvement should not extend beyond the role of a supplier. Discussing consumables or IT is acceptable but mentioning services and operational delivery often triggers real challenges and genuinely heartfelt reactions.
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