In their recent insight, Capita shares that organisational resilience is being challenged by the same factors that are testing individual resilience. To address this, there is an increasing need for a highly skilled workforce and a focus on becoming a ‘skills-based organisation’. Referring to a three phased process, based upon work by the Academy to Innovate HR, Capita have engaged in discussions across industries and sectors to identify the reality of being a skills-based organisation and the impact it has on organisational resilience.
This article outlines the key insights from these conversations across the three phases.
Read more on their website.