Companies are constantly evolving their workforce strategies to keep pace with business needs. Not only are all kinds of staff—contractors, temporary, part-time, and full-time—essential for business outcomes, they also power ways of working, a resilient culture, resizing, and the future of work. This is especially true during challenging, unusual, and uncertain times, particularly as virtual and remote working become the norm. To transform intentionally and successfully, organizations must begin to get beneath standard engagement, attrition, and retention data and instead focus on their psychological contracts with employees.
North Highland have written about psychological contracts. These are different from traditional, formal and written policies as they are implicit, informal working agreements that develop between employers and employees. They evolve through the mutual exchange of expectations, promises, and behaviours and can vary slightly between groups of employees within an organization.
Read more about this on their website.