Paul Connolly, MCA Think Tank Director, argues that the UK is inadequately prepared to get the best from digital
The most frequently trumpeted solution to the UK’s productivity problems is digital. Of late, this has meant particularly, though not exclusively, automation and AI. Computers and robots can process information and carry out tasks faster, over longer periods and with fewer errors than people. A shift in the balance of workplace inputs in favour of digital automation can realise productivity gains. Indeed, some commentators argue that properly deployed, digital could yet facilitate productive advances on a par with previous historic leaps forward, such as factory organisation and rail transportation.
If that is the case, why is productivity so poor in the digital-adopting UK?