Paper #5 of the MCA Productivity Campaign
Updates
Productivity and Management: Managers Must Be Productivity Specialists
Paper #4 of the MCA Productivity Campaign
In the Hot Seat: Leo Johnson and Jeremy Dalton, PwC
Paul Connolly, MCA Deputy Chief Executive, interviews Leo Johnson and Jeremy Dalton, PwC
The Problem with Intangibles
Is ‘capitalism without capital’ fostering inequality and social division? Insight from Associate Member, Investec Private Bank.
Will AI replace human interaction in customer contact centres?
Anish Shah, Capita, talks about the use of AI within customer contact centres
In pursuit of abundant, well paid work
The most recent ‘The Monday Briefing’ article from Ian Stewart, Deloitte’s Chief Economist in the UK