PwC with Dixons

In August 2014, Dixons Retail and Carphone Warehouse merged to create Dixons Carphone plc (DC) – Europe’s leading specialist electrical retailer and services company. With numerous legacy systems following the merger, there was a pressing need for the business to establish a standardised, efficient Finance platform and reporting environment, without which it would struggle to deliver the growth needed to secure the company’s future.

As a newly merged company, DC had to contend with multiple legacy Finance systems across numerous legal entities, naturally resulting in inefficiencies in the business, conflicting processes and a lack of control and visibility. There was a pressing need for the company to integrate its businesses to deliver the considerable potential synergy savings expected by the external market. PwC was appointed to deliver the resulting ‘1Finance4Business’ programme – the first stage of the strategic roadmap for DC to truly become ‘one organisation’, supporting the growth needed to secure the future of the business.

‘1Finance4Business’– an ambitious 18-month project with PwC aimed to provide a ‘single source of the truth’ for Dixons Carphone’s diverse global operations. This meant creating consistent and rationalised processes and aligned ways of working across its 31 legal entities, and would allow Dixons Carphone to experience the sort of predictability and transparency required of major players in today’s international retail marketplace.

It was a significant undertaking: 1Finance4Business was the biggest S4HANA/Ariba transformation project ever seen in the United Kingdom, affecting some 27,000 users across sites all over the UK, Ireland, Hong Kong, Czech Republic and India and covered every inch of the Finance function and had to be delivered in 18 months.

PwC worked with DC to deliver a standardised, integrated and fully functioning Finance platform and reporting environment on time and on budget. And they were able to secure annual cost savings also.

View the PwC company profile in the MCA Members Directory.