The UK Government’s recently launched Energy White Paper (December 2020) focuses on commitments to consumers around fairer prices, more competition, reducing market distortion and protecting consumers as new technologies evolve. But understanding consumer attitudes towards sustainability and taking action to support broader sustainability goals are still emerging areas of opportunity for energy companies.
So, do energy companies need to persuade consumers to play their part in meeting climate change targets? Or are consumers already willing to behave sustainably but lack the information, tools and services to help them do so?
This report reveals the key drivers and obstacles for households as they increasingly look to turn awareness of sustainability into actions. We also consider how energy companies can, by helping their customers behave more sustainably in the home, unlock new opportunities for growth and create competitive advantage.
Read the full insight on the EY website