Retail’s delicate balance


At the National Retail Federation’s (NRF) Big Show – the largest global retail event with more than 35,000 attendees from 75 countries – KPMG had the opportunity to hear firsthand what’s top of mind for retailers from around the world and to discuss the future of the sector.

Retailers have proven their resilience time and again, and they are poised to do the same in 2023. In KPMG’s latest global retail report, “Retail’s delicate balance,” they discuss how understanding the interplay between a growing set of tensions can help retail leaders not just survive, but better protect profitability, establish business priorities, and find opportunities for sustainable growth.

In KPMG’s report, they look at the challenges and opportunities for retailers today as three high-level forces shaping the retail industry: people, planet, and profit. KPMG then provides a framework to understand and leverage these forces by examining the tensions and harmonies between employees, sustainability, margin protection, and other influences or “themes” within the “three Ps”.

Read more on their website.