In a recent article, BMT looks into the 2022 UK census which showed that the public are more trusting of other people than of the government.
According to BMT, due to these uncertain and challenging times, trust in the public sector has never been more important. The public sector needs to be seen as improving the lives of the people that they serve and making more effective decisions with the public purse. Areas of the public sector need to regain the trust of their staff, and this is compounded by transforming the overall service they offer to the public. The way in which the public sector can be seen as trustworthy, is to be transparent in their operations, make logical decisions with evidence, be effective in delivering their services (and change) and ultimately behave in an ethical manner.
BMT have identified a framework to develop trust with four core enablers: long-term vision, engagement, purpose and empowerment.
Read more on their website.