This is what Mott Macdonald found when they were tasked with implementing a sustainability programme for an NHS Trust in the east of England. The study conducted showed five core leadership skills for management consultants within healthcare:
- Communication
- Empathy
- Humility
- Trustworthiness
- Flexibility
While it is naturally easier for expert management consultants to assume leadership based on their specialised knowledge, process management consultants work with people who are often far more knowledgeable than they are.
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