In this executive white paper, SPI Research will analyze and highlight some of the areas where professional services organizations (PSOs) can improve performance given the changing world, with clear recommendations for success.
Thought Leadership

BearingPoint: Public servant experience: transforming beyond citizen experience
The public sector has been forced to adapt to COVID-19 more than any other and while we may never return to the old ‘normal’, we can tentatively look forward to the new.

BCS Consulting: Even in challenging times, changing payments is the only constant
There is arguably nothing more critical to the economy than to keep money moving securely. Read on as we share our industry insights on changing payments

Deloitte: The future of the City – Digital demands
The COVID-19 lockdown has been a catalyst for the adoption of digital technologies in financial services (FS). In retail banking, for example, the use of apps has rocketed.

Mason Advisory: Applying lean-agile approaches to Infrastructure Delivery Transformation
Today’s businesses are continuously transformed by digital technologies and the rate of adopting lean-agile ways of working has increased rapidly,

KPMG: Climate Risk and Reporting
by KPMG Awareness of climate risk has risen dramatically over the past year, putting it…

Chaucer: The Human Side of Data Strategy and AI Adoption
By Charles Wright, Data Strategy & Analytics Expert at Chaucer An organisation wide data strategy…

r10 Consulting: IR35 – Understanding the Impact on People
By r10 Consulting As well as a programme of compliance, IR35 has a significant impact…

Gobeyond Partners: Customer Experience is a Strategic and Human Issue
by Gobeyond Partners Our new research reveals that customer experience is largely perceived as a…

Arcadis: Re-Imagining Work
By Arcadis What will be the last profession left standing? The way in which we…